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General terms and conditions

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  2. General terms and conditions
1. Validity


1.1 These general terms and conditions of Hermic BV (hereinafter referred to as ‘the seller') apply to all agreements that the entrepreneur (hereinafter referred to as ‘the customer’) concludes with the seller with regard to the articles shown by the seller in his online shop. The applicability of the customer’s general terms and conditions is expressly rejected, unless agreed otherwise.

1.2  An entrepreneur within the meaning of these general terms and conditions is any natural person or any legal entity or partnership that enters into a legal transaction as part of its independent exercise of a profession or business.

2. Conclusion of agreement

2.1 The item descriptions shown in the vendor’s online shop do not constitute a binding offer by the vendor, but serve to invite the customer to make a binding offer.
2.2 The customer can enter the order on the online order form. In doing so, the customer enters into a legally binding agreement with regard to the items in the quotation basket by clicking on the ‘place order’ button after placing the selected items in the virtual shopping basket. 
2.3 The vendor may accept the customer’s offer by sending the customer a written order confirmation or an order confirmation via email. 
2.4 Before the customer sends his binding order via the online order form of the seller, the customer can change his entered data with the usual keyboard and mouse functions.
2.5 The process of ordering and contact usually takes place by email and automatic order processing. The customer must ensure that the delivery address he had provided is correct, as well as the additional data provided ( such as the field ‘Comments’ and ‘Reference’ of the order ).
2.6 Dimensions and colours given on this website are always approximate correct. There may therefore always be a slight difference on the given information/ visual material. The seller cannot be held liable for this.  

3. Prices and terms of payment

3.1 Unless otherwise stated in the item description of the provider, the indicated price is a price per unit (excl. VAT). Possible shipping costs must always be determined after placing the order.  These are always communicated by email to the customer, with the request for approval. After approval, the order in question can be set in motion for delivery. 
3.2 The prices that are sent in PDF version are the prices that are customary. If, for whatever reason, a different price is shown on the website, the price shown on the PDP version will always be the correct price ( and will also be invoiced as such ).
3.3 If there is a disagreement about a certain price , this must always be reported by the customer before the delivery takes place.


4. Delivery and shipping conditions

4.1 Insofar as nothing else has been agreed, the delivery of the ordered goods shall take place via dispatch to the delivery address indicated by the customer. The delivery address indicated during the order shall be decisive for the completion of the transaction. 
4.2 If the transport company returns the shipped goods to the seller because delivery to the customer was not possible, the customer will bear the costs of the unsuccessful shipment. This does not apply if the customer is not to blame for the unsuccessful delivery or if he was temporarily unable to accept the delivery, unless the seller had announced the delivery within a reasonable period of time. 
4.3 It is also possible to collect orders yourself. The customer must clearly indicate this in the ‘Comments’ box when sending the quotation basket.


5. Liability for defects

The statutory regulations concerning liability for defects shall apply.

6. Applicable law, Competent Judge

If the customer acts as an entrepreneur as referred to in point 1.2, the law of the state in which the seller had its head office to the exclusion of the UN Convention on Contracts for the International  Sale of Goods shall apply to all legal relationships of the parties and the place of exclusive jurisdiction for all disputes under this agreement shall be the place of the seller’s head office. All disputes fall under the exclusive jurisdiction of the District Court of Turnhout.